Introduction
Welcome to EcoMint ("we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile app, and related services (collectively, the "Services"). By accessing or using EcoMint's Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Services immediately.
Information We Collect
We collect the following types of information to provide and improve our Services:
a. Personal Information
- • Name, email address, phone number, and contact details
- • Address or location (for pickup or delivery services)
- • Payment and billing information (where applicable)
- • Identification details (for account creation)
b. Automatically Collected Information
- • Device type, operating system, browser type, and IP address
- • App usage data (access times, and referring URLs)
- • Location data (with your consent)
c. Business & Transaction Data
- • Service requests, recycling records, or waste collection history
- • Communication between you and EcoMint (including feedback and support messages)
How We Use Your Information
We use collected information to:
- • Provide, maintain, and improve our Services
- • Process service requests, payments, and customer support
- • Send you updates, notifications, and service-related changes
- • Analyze trends and improve user experience
- • Comply with legal obligations or resolve disputes
Data Security
We implement strong administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, or destruction. However, no online system is 100% secure. You are encouraged to use strong passwords and protect your login credentials.
Your Rights
Depending on your location, you may have the right to:
- • Access and obtain a copy of your personal data
- • Correct inaccurate information
- • Request deletion of your data ("Right to be Forgotten")
- • Withdraw consent for data processing
- • Object to marketing communications
To exercise these rights, please contact us at privacy@ecomint.com
Children's Privacy
Our Services are not intended for children under 13 years old. We do not knowingly collect information from minors. If we discover such data, we will delete it immediately.
International Data Transfers
If you access our Services outside your home country, your information may be transferred to servers located in other regions. We ensure all transfers comply with applicable data protection laws.
Updates to This Policy
EcoMint may update this Privacy Policy from time to time. All changes will be posted on this page with an updated revision date. Continued use of our Services after updates means you accept the revised terms.
Contact Us
For any questions or concerns regarding this Privacy Policy, please contact:
EcoMint Privacy Office
📍 EcoMint Headquarters, Lagos, Nigeria